Online Payments - Terms and Conditions

Please read these terms carefully before using the online payments facility. Using the online payments facility on this website indicates that you accept these terms. If you do not accept these terms do not use this facility.

All payments are subject to the following conditions:

  • Your payment will take a minimum of 3 working days to reach our account. (This includes time to verify your credit/debit card details with your credit/debit card supplier and for payment to be notified to the FREEDOM FROM DIABETES.)
  • We cannot accept liability for a payment not reaching the intended account due to a quoting or an incorrect account number by you.
  • Neither we can accept liability if payment is refused or declined by the credit/debit card supplier (due to the customer quoting incorrect card details or other reasons) by whatever reason.

If the credit/debit card supplier declines payment, the FREEDOM FROM DIABETES is under no obligation to bring this fact to the customer's attention. Customers should check with their bank/credit/debit card supplier about the details of account.

Confirmation of Payment

You will receive a confirmation of your payment on your screen after you make the payment. You will have the option to print off a receipt or email a copy of the receipt to your email address once your transaction has completed successfully.

Refund Policy

Where FREEDOM FROM DIABETES agrees that a refund is due in respect of a payment then:

  • The credit / debit card used for the payment will be refunded

  • This will be performed as soon as possible but within 14 days of the refund application being received and agreed by the FREEDOM FROM DIABETES.

Should you have any queries regarding an overpayment on your account and think you may be eligible for a refund, please contact the relevant department quoting your receipt or reference number.

Limitation of liability

In no event will the FREEDOM FROM DIABETES, its suppliers, or other third parties mentioned at this site be liable for any damages whatsoever (including, without limitation, those resulting from lost profits, lost data or business interruption) arising out of the use, inability to use, or the results of use of this site, any websites linked to this site, or the materials or information contained at any or all such sites, whether based on warranty, contract, tort or any other legal theory and whether or not advised of the possibility of such damages.

Applicable laws

This site is administered by FREEDOM FROM DIABETES from its offices in Pune, Maharashtra, India. These terms will be governed by and construed in accordance with Indian law, without giving effect to any principles of conflicts of laws.

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